Welcome to Deja Palsion. These Terms & Conditions govern your access to and use of our website, including browsing products, placing orders, making purchases, and using our online services.
By accessing or using our website, you agree to these terms. If you do not agree, please discontinue use of the website.
Deja Palsion provides an online shopping platform for skincare, haircare, and related beauty products.
Throughout these terms, the words “we,” “us,” and “our” refer to Deja Palsion. The words “you” and “your” refer to visitors, customers, and users of our website.
We reserve the right to update these terms when necessary. Any updated version will be published on this page with a revised date.
By using our website, you confirm that you are legally permitted to enter into a purchase agreement under the laws applicable to you.
You agree to use our website for lawful purposes and not to:
We may restrict access where necessary to protect our website, customers, or business interests, subject to applicable law.
We make reasonable efforts to ensure that product descriptions, photographs, prices, and other information are accurate and up to date.
However, colours and packaging may appear differently depending on your screen, device, lighting, or product packaging updates.
Product availability, packaging, and specifications may change. We will communicate material changes where appropriate.
Product descriptions are provided for general informational purposes and should not be interpreted as guarantees of specific skincare or haircare results.
When you place an order, you are submitting a request to purchase the selected products.
After receiving your order, we may contact you to confirm your details, delivery address, or payment arrangements.
An order confirmation message does not necessarily mean that the order has been finally accepted or dispatched.
We reserve the right to decline or cancel an order where reasonably necessary, including in cases of suspected fraud, inaccurate pricing, product unavailability, or incorrect order information. Where payment has already been collected, any applicable refund will be handled in accordance with our Refund Policy and applicable law.
All product prices and applicable charges will be displayed on the website or communicated during order confirmation.
Prices, promotions, and availability may change without prior notice, but changes will not override rights arising from an order already accepted where applicable law provides otherwise.
Available payment methods will be shown at checkout or communicated by our team. These may include Cash on Delivery or other payment options, depending on availability.
Customers are responsible for providing accurate payment and billing information. Orders may be delayed or cancelled if payment cannot be verified or completed.
We aim to dispatch and deliver orders within the estimated timeframes stated in our Shipping Policy.
Delivery estimates are not guaranteed and may be affected by courier operations, weather, public holidays, incorrect addresses, or other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address and contact number.
For further information about processing times, shipping fees, delivery estimates, and failed deliveries, please refer to our Shipping Policy.
Returns, refunds, exchanges, and order cancellations are handled according to our Return & Refund Policy.
Eligibility may depend on the condition of the product, the reason for the request, and the applicable circumstances.
Due to the personal-care nature of our products, certain opened or used items may not be eligible for return, except where required by applicable law.
Please review our Return & Refund Policy before placing an order.
Our skincare and haircare products are intended for their stated cosmetic or personal-care purposes.
Individual results may vary depending on skin type, hair type, routine, environment, and other factors. We do not guarantee identical results for every customer.
Customers should:
Our products and website content are not intended to diagnose, treat, cure, or prevent medical conditions unless expressly authorised and lawfully represented for that purpose.
Promotional offers, discount codes, bundles, and special campaigns may be subject to specific eligibility requirements, validity periods, and restrictions.
Unless expressly stated otherwise, promotions cannot be exchanged for cash and may not be combined with other offers.
We reserve the right to correct promotional errors or withdraw an offer in accordance with applicable law and any terms communicated for that offer.
All website content, including text, product photographs, graphics, logos, branding, page layouts, and other materials, is owned by or licensed to Deja Palsion unless otherwise stated.
You may view and use website content for personal, non-commercial shopping purposes.
You may not reproduce, distribute, modify, republish, or commercially use our content without prior written permission, except where permitted by law.
Our website may use third-party services, including payment processors, courier companies, analytics providers, and external websites.
These services may be governed by their own terms and privacy policies.
We are not responsible for independent third-party websites or services beyond the responsibilities imposed on us by applicable law.
We collect and process personal information as described in our Privacy Policy.
By using our website, you acknowledge that your information may be processed for legitimate operational purposes, including order fulfilment, customer support, payment processing, fraud prevention, and legal compliance.
Where consent is required, we will obtain it as required by applicable law.
To the extent permitted by applicable law, Deja Palsion will not be responsible for indirect or consequential losses arising from the use of our website or delays in services beyond our reasonable control.
Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including applicable statutory consumer rights.
Nothing in this section removes any rights or remedies available to customers under applicable law.
We will not be responsible for delays or interruptions caused by circumstances beyond our reasonable control, such as natural disasters, severe weather, public emergencies, courier disruptions, or interruptions to essential services.
We will make reasonable efforts to minimise the impact of such events where possible.
These Terms & Conditions are subject to the laws applicable to Deja Palsion’s business and the relevant transaction.
Nothing in these terms deprives consumers of mandatory protections available under the laws that apply to them.
Any disputes will be handled through the appropriate legal channels and jurisdiction, subject to applicable law.
We may revise these Terms & Conditions to reflect changes in our products, website, business practices, or legal requirements.
The latest version will be published on this page with an updated revision date. Continued use of the website after an update will be subject to the revised terms to the extent permitted by applicable law.
If you have questions about these Terms & Conditions, an order, or our website policies, please contact Deja Palsion through the contact page or official customer support channels listed on our website.
Please include your order number when contacting us about an existing purchase.
Deja Palsion — Thank you for choosing us for your skincare and haircare needs.
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